Our experienced engineering team provides good support for any questions concerning the products and installation before, during and after products are sold.
- Set up customers file and arrange professional sales engineers to introduce company products and services to customers in details.
- If customers are interested in our products, we will send professional technicians to survey the installation environment.
- Provide solutions according to different customers' requirements.
- Machine installed and tested by QA engineers.
- Ensure all the products we provide are qualified and new. The working life of the main engine is 15 years.
- Construct and install the heat pump according to national relevant policies strictly and ensure high quality delivery on time.
- Test and debug the equipments strictly to ensure the safety and stability.
- During the delivery, provide comprehensive and professional technical training on instructions and maintenance to customers.
- We promise to offer free consulting email firstname.lastname@example.org.
- EXINDA offers standard 24-month warranty. Customers can choose to extend the warranty to 5 years with a small amount of fee. Within the warranty period since the delivery date, if the product has any failure under normal usage, EXINDA will provide free assembly parts.
- After the expiration of the warranty period, we will continue to provide lifelong maintenance services, with just a small amount of charges.