Our experienced engineering team provides good support for any questions concerning the products and installation before, during and after products are sold. 

 

 Before Sellig

• Set up customers file and arrange professional sales engineers to introduce company products and services to customers in details.
• If customers are interested in our products, we will send professional technicians to survey the installation environment.
• Provide solutions according to different customers' requirements.

 

During Selling

• Machine installed and tested by QA engineers.
• Ensure all the products we provide are qualified and new. The working life of the main engine is 15 years.
• Construct and install the heat pump according to national relevant policies strictly and ensure high quality delivery on time.
• Test and debug the equipments strictly to ensure the safety and stability.
• During the delivery, provide comprehensive and professional technical training on instructions and maintenance to customers.

 

After Selling

• We promise to offer free consulting email  info@exindagroup.com.
• EXINDA offers standard 24-month warranty. Customers can choose to extend the warranty to 5 years with a small amount of fee. Within the warranty period since the delivery date, if the product has any failure under normal usage, EXINDA will provide free assembly parts. 
• After the expiration of the warranty period, we will continue to provide lifelong maintenance services, with just a small amount of charges.